Terms of sale

1. Scope

These terms govern subscriptions to the paid plans of the SentrixWP cloud service (Essential, Pro, Agency), published by [to be completed]. The WordPress plugin and its local protections are free and distributed under the GPL.

2. Reseller

Orders are processed by Paddle.com, the official reseller (Merchant of Record) of SentrixWP. Paddle collects the payment, issues the invoice and handles taxes. Paddle’s buyer terms also apply: https://www.paddle.com/legal/checkout-buyer-terms

3. Service

A license gives access to AI analysis of suspicious files within the plan’s monthly quota, for the number of sites stated. The service is provided on a best-effort basis: no security tool can guarantee that no intrusion will ever happen. You remain responsible for your site’s backups.

4. Prices and renewal

Prices are shown before tax on the pricing page. The subscription renews automatically each period, monthly or yearly, until cancelled.

5. Cancellation

You can cancel at any time from the Paddle customer portal. The subscription stays active until the end of the paid period. The plugin’s local protections keep working afterwards.

6. Refunds

See the refund policy: a first payment is refundable on request within 14 days.

7. Acceptable use

The license may only be used for sites you administer or are authorized to protect. Any attempt to bypass quotas or attack the service leads to the license being revoked.

8. Liability

To the extent permitted by law, the publisher’s liability is limited to the amount paid over the last 12 months.

9. Governing law

These terms are governed by French law. In case of dispute, an amicable solution will be sought first. Consumers may use a consumer mediator free of charge.